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- Outdated Products
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RMA - Return Material Authorization

Please use this Return Material Authorization form if you want to send back a product to JCT. Please describe the problems and failures and add the required information.

Company/Organisation

First Name

Last Name

Phone

Address

Address Additional Informations

City

Zip / Postal Code

Country

State / Province / Region

Product Model

Model Number

Serial Number

The failure occurs

continuously under certain conditions (pls. describe) sporadically

Failure Description

The failure has been discussed with an JCT engineer

yes no

Call reference

File Upload

In case you have a photograph or other files to illustrate the problem. (use .zip files to combine multiple files if necessary), Maximum 5 MB, 3 Files

Request

Repair at costs Repair under warranty Cost estimation other

Customs Value (€)

Confirmation of Decontamination

I confirm with my signature that the returned equipment has been completely decontaminated. No potential harmful substances are neither on the housing nor inside the equipment. It is safe for any person (including transport staff or JCT service engineer) to get in touch with the equipment.

Terms and Conditions

Costs for shipping the material to JCT is born by sender. Replacement of material under warranty: New material will be sent and invoiced (material and shipping costs) JCT will evaluate warranty claim. If warranty claim is valid JCT will issue a credit note for full invoiced costs.

Signature

Further Remarks

JCT Gas Sampling

JCT Analysentechnik GmbH
Werner Heisenberg-Strasse 4
2700 Wiener Neustadt / AUSTRIA

T +43 2622 87201

sales@jct.at

JCT Group

JCT Gas Sampling
JCT Air Quality Monitoring - mlu recordum
JCT Liquid Systems - Manvia
JCT Process Analytics

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